Privacy Policy

1. Information We Collect

When you use CreateCrew, we collect:

• Account information: Your name, email address, and profile photo from your Google account when you sign in.
• Profile information: Display name, username, bio, headline, skills, location (city/state), avatar, portfolio links, and social media URLs you provide.
• Content: Gig listings, job posts, proposals, and portfolio samples you create on the Platform.
• Usage data: Pages visited, features used, and timestamps of actions (job views, proposal submissions, etc.).
• Contact information: Contact email and WhatsApp number if you choose to provide them for the contact bridge feature.

2. How We Use Your Information

• To create and manage your account.
• To display your profile, gigs, and jobs to other users on the Platform.
• To facilitate connections between Creators and Freelancers (including sharing contact information when a Creator shortlists and reveals your contact).
• To send transactional emails (proposal notifications, shortlist alerts, connection requests).
• To improve the Platform based on usage patterns.

3. Information Sharing

We share your information only in these cases:

• Public profiles: Your display name, headline, bio, skills, location, gigs, and portfolio are visible to all users once your profile is public.
• Contact reveal: When a Creator shortlists your proposal and reveals your contact, they can see your contact email and WhatsApp number (if provided).
• Service providers: We use Supabase (database and authentication), Vercel (hosting), and Resend (email delivery). These providers process data on our behalf under their own privacy policies.
• Legal requirements: We may disclose information if required by law or to protect the safety and rights of users.

We do not sell your personal information to third parties.

4. Data Storage and Security

Your data is stored on Supabase servers with Row Level Security (RLS) policies that restrict access to authorized users. Authentication is handled via secure JWT tokens. We use HTTPS for all data transmission. While we take reasonable measures to protect your data, no system is completely secure.

5. Cookies and Authentication

We use essential cookies to maintain your login session. We do not use third-party tracking cookies or advertising cookies. Google OAuth is used for authentication — Google's privacy practices are governed by their own privacy policy.

6. Your Rights

• Access: You can view all your data through your profile and settings pages.
• Update: You can edit your profile information at any time through Settings.
• Delete: You can delete your account through Settings. This performs a soft delete — your profile will no longer be visible, but data may be retained for a limited period for legal and operational purposes.
• Contact: For any privacy-related requests, email us at support@createcrew.in.

7. Children's Privacy

CreateCrew is not intended for users under the age of 16. We do not knowingly collect information from children under 16.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify users of significant changes via the Platform. Continued use after changes constitutes acceptance.

9. Contact

For privacy-related questions or requests, contact us at support@createcrew.in.